WiFi, VPNs and Networking
Troubleshooting Re-enable Connect on Demand on iOS Devices
Family Zone on your Apple iOS phone or tablet needs VPN Connect on Demand turned on in order to work properly. Learn how to turn Connect on Demand back on after it's been disabled.
Troubleshooting Safe WiFi and School Networks
What do you do when your child's device won't connect to the school network? Find the steps to locate your child's school in the settings. Find out how to manually add a safe network to Family Zone.
Troubleshooting a VPN Alert on an Android Device
What are the troubleshooting steps to resolved VPN Alerts about an Android device? Insights or Premium Members go to the Settings on their Child's Android to set the Network VPN to Always On.