Updated Articles

  1. Troubleshooting a WiFi Extender with the Family Zone Box

    Can WiFi extenders be used with the Family Zone Box? Premium Members use this guide to plan and add more network coverage in their home WiFi.
  2. Troubleshooting Not Receiving Access Requests

    What can I do to fix issues with my children requesting access to devices? Premium Members take these steps with borrowed devices and getting requests for device access.
  3. Install the Family Zone Box (Australia and New Zealand)

    How do you set up the Family Zone Box in Australia or New Zealand using your Android device? Here's how to use the app to set up a Home network for monitoring web content in your home.
  4. Install the Family Zone Box (Australia and New Zealand)

    How do you setup the Family Zone Box with your Android app? Premium Members in Australia and New Zealand use their Android phone or tablet to set up cyber safe networks in their home.
  5. Privacy Settings Guide

    What personal information can Family Zone see for child and adult users? Learn how to turn on or off the privacy settings. Understand the limits preventing access to messages and activity inside apps.
  6. Schools and Family Zone (Australia and New Zealand)

    How can Parents and Schools work together to protect kids from inappropriate web content? Learn how Family Zone works with Schools in Australia and New Zealand to protect your Child's online activity.
  7. Online Safety Hub

    What is an Online Safety Hub? The Hub is a website for Parents available through your Child's School and to Premium subscribers. Get digital parenting tips to protect your Child while they are online.
  8. Family and Parent Access Guide

    How does the Account Owner and Parent Access work? Know the access the user setting up the account has. Learn how to add users with Parent Access and the settings they can change.
  9. Family Zone for Mobile Devices Guide

    What are Family Zone Apps and Applications? Learn how to protect your family from potentially harmful online content by installing Family Zone Apps on phones and tablets, and Applications on laptops.
  10. Family Zone Connect for Laptops Guide

    How do you protect your child's laptop when they are using it outside of the house? Find out about filtering online content on your child's Windows, macOS, and Chromebook laptops.