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Last Updated: 05/08/2023
in Accounts and Billing How do you buy or cancel a Premium subscription through your Apple iOS device? Use the App Store and your iTunes account to add Premium features or downgrade to the Insights membership.
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Last Updated: 03/09/2023
in Accounts and Billing How do you cancel a Premium membership purchased on our Australian and New Zealand websites? Request the remove contact data from a free Insights subscription.
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How do you install the Family Zone Connect app on Android phones and tablets? Insights and Premium Members use these steps to install the Parent version of the Connect app on Android devices.
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How do you install Family Zone on your Child's iPhone or iPad? Insights and Premium Members can monitor the web content apps a Child is using by setting up the Family Zone app on their Child's device.
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How do you install the Connect App on your Child's Android device? Insights and Premium Members can set up and allow the permissions for monitoring web activity on a Child's phone or tablet.
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How do you install Connect on a school managed iOS Device? Family Zone detects the School's Mobile Device Management (MDM) and offers you a Filter-Only mode on your Child's iPad or iPad.
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How do you install Connect App on a Parent's iPhone or iPad? Use these steps to set up a new account or sign into an existing account on your iOS device.
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Family Zone Box customers can still use your Box with Qustodio to protect all of your family’s internet-connected devices.
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Last Updated: 11/23/2022
in How to Own and Borrow Devices How do you remove a Device from the Family? Insights and Premium use the Connect App to deactivate Family Zone and to remove computers, phones or tablets from their Family Device list.
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What steps do you take to remove the Family Zone extension from a Chromebook? Premium Members use their Parent app to stop monitoring and remove the device. Then use Chrome to uninstall the extension.