Updated Articles

  1. Using the Family Zone Box with Qustodio New

    Family Zone Box customers can still use your Box with Qustodio to protect all of your family’s internet-connected devices.
  2. Remove a Device

    How do you remove a Device from the Family? Insights and Premium use the Connect App to deactivate Family Zone and to remove computers, phones or tablets from their Family Device list.
  3. Uninstall from a Chromebook

    What steps do you take to remove the Family Zone extension from a Chromebook? Premium Members use their Parent app to stop monitoring and remove the device. Then use Chrome to uninstall the extension.
  4. Uninstall from a macOS Computer

    How does a Parent uninstall Family Zone from a Child's Mac laptop or computer? A Parent uses their phone or tablet to remove the Device from the Family before uninstalling Connect in the macOS.
  5. Uninstall Connect from a Child's Phone or Tablet

    How does a Parent uninstall Connect from a Child's phone or tablet? Insights and Premium Members use the Parent's or Child's app to Deactivate Connect and then uninstall it.
  6. Uninstall from a Windows Computer

    What steps do you take to remove Family Zone on your Child’s Windows laptop or desktop? Premium Members use their Parent app to stop monitoring and remove the device. Then use Windows Add or Remove Programs to uninstall the application.
  7. Uninstalling Family Zone Connect to move to Qustodio

    Moving to Qustodio? After canceling your account, you can easily remove Family Zone Connect from your family’s devices.
  8. Canceling your Family Zone Subscription to move to Qustodio

    Moving to Qustodio from Family Zone? Canceling your Family Zone account is an easy process but it's important to follow each step in order.
  9. Install Connect on a Parent’s Android

    How do you install the Family Zone Connect app on Android phones and tablets? Insights and Premium Members use these steps to install the Parent version of the Connect app on Android devices.
  10. Install on a Parent's iPhone or iPad

    How do you install Connect App on a Parent's iPhone or iPad? Use these steps to set up a new account or sign into an existing account on your iOS device.