Troubleshooting Chrome Incognito Mode on a Laptop

Applies to: Premium Members

Child's devices: Windows, Mac OS, and Chromebook laptops and computers

Article type: Advanced options

Excludes: Chrome app running on Android or iOS devices

Connect Chrome Extension in Incognito Mode

By default, Google Chrome does not enable the Family Zone extension in Incognito mode. Parents need to set Family Zone for Laptops to filter Google Chrome web browsing while in Incognito Mode.

  1. On the child's laptop, open Google Chrome
  2. In the web address, go to chrome://extension
  3. Open the Family Zone for Laptops
    or open the Mobile Zone (Education Edition - supplied by your Partner School)
  4. Click DETAILS
  5. Click the slider to Allow in incognito