Turn Off the Private Address

On your Child's iPhone or iPad:

1. If you see a Browser certificate message, tap Don't remind me again
2. Close the DISABLE PRIVATE MAC message
3. Go to the iOS Settings > Wi-Fi
4. To the right of your filtered network, tap the "i"
5. At Private Address, tap the toggle until it is gray (off)
6. At the "... rejoin the Wi-Fi network." message, tap Rejoin
7. You will see a privacy statement when the Private Address is gray
   Close the Wi-Fi settings

Each device on a network needs a MAC Address (Media Access Control address) that stays the same all the time. For details on the MAC Address settings for different devices, see

• Troubleshooting MAC Randomization on BYOD Devices

Your next steps will be to assign this Device to your Child so the filtered network can use your Child's monitoring and filtering settings.

Assign the Device to a Family Member

On your Child's iPhone or iPad:

1. Open Safari or a web browser on your Child's device
2. Go to the https://home.tools diagnostic page
   If the Browser certificate message is displayed, tap Don't remind me again
3. At the Unknown device message, tap ASSIGN DEVICE
4. Enter your Parent PIN
   Tap NEXT
5. Enter a name for this iPhone or iPad you will recognize
6. In Select a device type, tap Apple
7. In Select a user, tap your Child's name
8. Tap ASSIGN
   You will see a Device assigned message
9. In the browser, go again to http://home.tools
   The Family Zone Box will display a Device is filtered message

Anytime your Child's iPhone or iPad connects to the Filtered Network on your Family Zone Box, the trusted network will recognize their device. The Family Zone Box will monitor the online content your Child accesses.