Subscriptions and Membership


Troubleshooting Apple App Store Subscriptions
How do you cancel a Family Zone Subscription paid for through the Apple App Store? Premium Members need to contact the App Store customer support to close a purchase made through the Apple App Store.
Troubleshooting Google Play Subscriptions
A Parent can use these steps to troubleshoot billing issues with subscriptions purchased through Google Play. Find the subscription details, renewal date, and how to manage the billing.
Troubleshooting Family Zone Subscriptions
How do I fix problems with the Family Zone Subscription? Find answers to why you cannot add more devices, why you received an email or how to troubleshoot your billing.