Setup Device Borrowing PINS

Applies to: Premium Members

Parent app: Android or iOS

Article type: Optional steps

Set a PIN

Parents set up Personal Identification Numbers (PINs) to allow Devices to be shared. When a Family member logs into a Device with their PIN, their web content settings are applied to the device.

From a Parent's phone or tablet:

1. In Family, tap your Child's icon 
2. Tap Edit 
3. Go to the bottom of the screen 
4. At Allow device borrowing using PIN, tap the toggle
5. Enter 4 numbers 
   Each Family member needs a different PIN
   You cannot use the same PIN twice
6. Your Child's details will be displayed
   Note you can see your Child's PIN when you are editing their details
   Tap Done 

The PIN can be found at any time by editing the User's details and looking at the bottom of the screen. The PIN can be erased by turning off the Allow device borrowing toggle. A new PIN can be set by turning the toggle back on.

 A Parent can use their PIN to update the Connect App settings or turn off filtering and allow full access to a Device. A Child can use their PIN to access a shared device like a computer or laptop. The Child will be able to access age-appropriate web content on the Device they are borrowing.

Reset a Child's PIN

To reset your Child's PIN:

1. In Family, tap your Child's icon 
2. Tap Edit 
3. Go to the bottom of the screen 
4. At Allow device borrowing using PIN, tap the toggle to turn it off (gray)
5. Tap the toggle again to turn it on (blue)
6. Enter 4 numbers 
7. Tap Done