Seeing what apps your child has installed

Applies to: Insights and Premium Members 

Parent's app: iOS or Android

Apps Insights

As parents, we often don't know the apps our children use. The Connect App’s App Insights tool provides you with a quick reference guide to the most popular apps, and can help you decide whether or not an app is appropriate for your child.

On your phone or tablet:

  1. In Family, tap on your Child's icon
  2. Go down the screen
  3. Tap on Apps
  4. Tap on an App you want to know more about
  5. Read the Online Safety Expert Advice
    Go down to Known Risks
  6. Tap + 10 more 
    Your web browser will open with detailed Online Safety Expert recommendations

New app reviews are available every day. If you find an app that needs to be reviewed, tap the REQUEST REVIEW button (see below) or use our online chat. You can reach our online chat from Settings > Support centre > Chat with us online > GO

Get Online Safety Expert Advice

Applies to: Premium Members 

The Online Safety  Expert app reviews contain a range of details about:

  •  the risks parents should know
  • what your child should consider when using the app, and 
  • how to improve your child’s privacy or online safety when using the app.

After the Online Safety Expert details open in your web browser:

  1. Read a summary explanation of the app
  2. Listen to the Online Safety Expert talk about the app
  3. See more detailed ratings of the risks
    Read what parents need to know beneath the ratings
  4. In What users need to know, tap the plus (+) to find issues to discuss with your child
  5. In How tos, tap the plus (+) to see the settings you can change to make the app less risky if you allow your child to continue using it.

Request an App Review

Applies to: Premium Members 

New app reviews are available every day. If you find an app you want to know more about, let us know!

  1. Tap on the app you are concerned about
  2. Tap the REQUEST A REVIEW button
    A new email will open with the app name
    Add your comments (optional)
    Send the email