Applies to: Insights and Premium Members
Parent's app: iOS or Android
Article type: Fundamental steps
Red Alerts Listed in Snapshots
Parents can access a list of Red Alerts from the weekly Snapshots reports. The Snapshots store the last 28 days of activity. The list includes Red Alerts fixed or ignored (cleared) by Parents.
On a Parent's phone or tablet:
- In Snapshots, tap SHOW ALL
- Go to the bottom and tap VIEW ALL RED FLAGS
- Tap on an EVENT
- Note the Date, Device, and User
The MAC Address can be used to troubleshoot BYOD Devices or Devices connected to the filtered Family WiFi on the Family Zone Box (Australia and New Zealand).