Your Child's iPhone or iPad has Notifications turned off.
Applies to
Insights and Premium Members
Child's Device
- iOS
Parent Notifications
- To do in Connect App
- Connect App pop-up notification
Excludes: Devices in the home only using the filtered Family WiFi on the Family Zone Box in Australia and New Zealand
Your next steps
You have your Child's Device
On your Child's iPhone or iPad:
- In the Connect App, Tap to fix
- Under Notifications, tap ALLOW
- Tap Notifications
- In Allow Notifications, tap the toggle (green is on)
Go back to the Connect App - The red banner is gone
- Your Child will know before their web access is turned off (Sleep Routine)
You want to clear the Alert from your To Dos
Ignore the current Alert in To Do to erase it forever
You want to or don't want to get email and notifications
Use these steps to change your email notifications:
You can change the notification settings on your own Android or iOS device: