Applies to: Insights Members, Premium Members
We are committed to supporting raise children in today’s digital world. Parents can disable usage monitoring, location tracking, behavioral alerts, and app alerts.
What are my privacy options?
Your privacy options include:
- User tracking: Choose to track or not track access to online content for your account users
Turn User Tracking On or Off
Temporarily Turn Off Filtering
- Parent Access: Choose to grant ‘parent’ access for other users to manage Family Zone filtering
Add a Parent
Add a Shared Parent
- School Community: Choose to participate in the School Community to share filtering and management with your child’s school
Opt-in or opt-out of the School Community in Australia and New Zealand
- Location Tracking: Turn location tracking on or off for mobile devices and laptops
Turn On or Off Location Tracking
You can email firstname.lastname@example.org at any time should you have any questions or concerns.
Can I see the content of my child’s messages?
No. Family Zone products are unable to look into the content of messages, emails, and secure web traffic. The Connect Apps cannot see activity inside apps like Snapchat or Facebook.
Can I see text messages and phone calls?
No. Family Zone Products cannot access the content of text messages or see call information.
Is parent internet usage tracked?
No. By default, the internet traffic for any user 18 and over is not tracked. Family Zone does not monitor where adults have gone on the internet.
Please note, Connect Apps installed on Apple iOS and Android devices running with the Child's login are monitored even if the child's device is being used by a parent.
Family and Parent Access Guide
Where can I find more information?
Can I delete my account?
Yes. Contact our support team to delete your account.