Privacy Settings Guide

Applies to: Insights Members, Premium Members

We are committed to supporting raise children in today’s digital world. Parents can disable usage monitoring, location tracking, behavioral alerts, and app alerts.

What are my privacy options?

Your privacy options include:

You can email at any time should you have any questions or concerns.

Can I see the content of my child’s messages?

No. Family Zone products are unable to look into the content of messages, emails, and secure web traffic. The Connect Apps cannot see activity inside apps like Snapchat or Facebook.

Can I see text messages and phone calls?

No. Family Zone Products cannot access the content of text messages or see call information.

Is parent internet usage tracked?

No. By default, the internet traffic for any user 18 and over is not tracked. Family Zone does not monitor where adults have gone on the internet. 

Please note, Connect Apps installed on Apple iOS and Android devices running with the Child's login are monitored even if the child's device is being used by a parent.

Family and Parent Access Guide

Where can I find more information?

Our privacy policy is available on our website or you can email


Including our Terms of Service and Privacy Policy.

Can I delete my account?

Yes. Contact our support team to delete your account.