Popular Articles

  1. Family Zone for Mobile Devices Guide

    What are Family Zone Apps and Applications? Learn how to protect your family from potentially harmful online content by installing Family Zone Apps on phones and tablets, and Applications on laptops.
  2. Red Alert: Hazardous App found

    What a "Red Alert: Hazardous App found" notification means in Family Zone Insights or Premium, and what to do about it.
  3. Troubleshooting Prevent Tampering on iOS Devices

    Family Zone on your Apple iOS phone or tablet needs VPN Connect on Demand turned on in order to work properly. Learn how to turn Connect on Demand back on after it's been disabled.
  4. Troubleshooting Reinstall Connect on a Windows Computer

    How do you reinstall Family Zone Connect onto a Windows laptop or desktop? Premium Members use these steps to add monitoring and filtering to a Windows computer.
  5. Kids Ask for a Quick Time Change in the Android App

    How can kids ask their Parents to make a Quick Time change for access to their Android device? Kids of Premium Members can send a request from their Android asking for Play, Study or School access.
  6. Remove a Device

    How do you remove a Device from the Family? Insights and Premium use the Connect App to deactivate Family Zone and to remove computers, phones or tablets from their Family Device list.
  7. Troubleshooting a WiFi Extender with the Family Zone Box

    Can WiFi extenders be used with the Family Zone Box? Premium Members use this guide to plan and add more network coverage in their home WiFi.
  8. Install on a Parent's Android

    How do you install the Family Zone app on Android phones and tablets? Insights and Premium Members use these steps to install the Parent or Child versions of the Family Zone app on Android devices.
  9. Install on a Child's Mac

    How do you install Family Zone onto a MacOS laptop or desktop? Insights and Premium Members download the Family Zone software from our website, install it, and assign the monitoring to their Child.
  10. Connect Phones, Tablets, and Laptops to Your Box

    How do you connect a tablet, phone or computer to the filtered network? Premium Members in Australia and New Zealand use their Parent iOS app to setup home devices for a Family member.