Popular Articles

  1. Install the Family Zone Box (Australia and New Zealand)

    How do you set up the Family Zone Box in Australia or New Zealand using your Android device? Here's how to use the app to set up a Home network for monitoring web content in your home.
  2. Troubleshooting Reinstate Device Management on iOS Devices

    How do you restore the monitoring or filtering on your Child's iPhone or iPad? Insights and Premium Members use these steps to reinstate the Connect App on an iOS device.
  3.  Troubleshooting Kids Bypassing Filters

    How do parents and Family Zone prevent kids from bypassing the filters and protection? Understand what alerts and steps to take when a child's device is circumventing Family Zone's online safety app.
  4. Family Zone Compatibility Guide

    Which Android and Apple iOS are supported? Find the minimum version of operating system required to run Family Zone Apps. Learn about the mobile devices and phones compatible with Family Zone.
  5. Permanently Block or Allow a Website

    How do you block your Child from accessing a website? Premium Members can add web addresses to be blocked during a specific Routine, like Study time, or block the website all the time.
  6. Ask Your Parent for Access to a Restricted Website

    How can a kid ask their parent to unblock an "Access restricted" website? Kids of Premium Members can send a request from their browser to their Parent to be allowed to get to the website.
  7. Family Zone for Mobile Devices Guide

    What are Family Zone Apps and Applications? Learn how to protect your family from potentially harmful online content by installing Family Zone Apps on phones and tablets, and Applications on laptops.
  8. Install on a Child's macOS

    How do you install Family Zone onto a macOS laptop or desktop? Insights and Premium Members download the Family Zone software from our website, install it, and assign the monitoring to their Child.
  9. Red Alert: Family Zone App removed

    What does the "Red Alert: Connect app removed" notification mean? Find the steps to reinstall the app on your Child's phone, tablet or laptop. Restore cyber safety to your Child's devices.
  10. Install on a Parent's iPhone or iPad

    How do you install Connect App on a Parent's iPhone or iPad? Use these steps to set up a new account or sign into an existing account on your iOS device.