Popular Articles

  1. Schools and Family Zone (Australia and New Zealand)

    How can Parents and Schools work together to protect kids from inappropriate web content? Learn how Family Zone works with Schools in Australia and New Zealand to protect your Child's online activity.
  2.  Troubleshooting Kids Bypassing Filters

    How do parents and Family Zone prevent kids from bypassing the filters and protection? Understand what alerts and steps to take when a child's device is circumventing Family Zone's online safety app.
  3. Red Alert: Family Zone App removed

    What does the "Red Alert: Connect app removed" notification mean? Find the steps to reinstall the app on your Child's phone, tablet or laptop. Restore cyber safety to your Child's devices.
  4. Connect App for iOS 14+

    How do you refresh and update the iOS cyber safety profile? Insights and Premium Members uses these steps to get a new copy of the iOS Settings for the Connect App onto your Child's iPhone or iPad.
  5. Family Zone Compatibility Guide

    Which Android and Apple iOS are supported? Find the minimum version of operating system required to run Family Zone Apps. Learn about the mobile devices and phones compatible with Family Zone.
  6. Red Alert: Family Zone May Have Been Tampered With

    What the "Red Alert: Family Zone may have been tampered with" notification in Family Zone Insights or Premium means, and what to do when you receive it.
  7. Install on a Parent's iPhone or iPad

    How do you install Connect App on a Parent's iPhone or iPad? Use these steps to set up a new account or sign into an existing account on your iOS device.
  8. Family Zone for Mobile Devices Guide

    What are Family Zone Apps and Applications? Learn how to protect your family from potentially harmful online content by installing Family Zone Apps on phones and tablets, and Applications on laptops.
  9. Red Alert: VPN Permissions Have Not Been Granted

    What doe a "Red Alert: VPN permissions have not been granted" notification mean? Insights and Premium Members need to take the following steps to fix the issue.
  10. Family and Parent Access Guide

    How does the Account Owner and Parent Access work? Know the access the user setting up the account has. Learn how to add users with Parent Access and the settings they can change.