New Articles

  1. Troubleshooting Reset Family Zone Box

    How do you troubleshoot the Family Zone Box when a Quick Time Change or filtering is not working as expected? Premium Members in Australia & New Zealand use these steps to restore the Box filtering.
  2. Troubleshooting Uninstall from a Windows Computer

    What steps do you take to remove Family Zone on your Child’s Windows laptop or desktop? Premium Members use their Parent app to stop monitoring and remove the device. Then use Windows Add or Remove Programs to uninstall the application.
  3. Borrow a Gaming or Media Device Connected to Your Box

    How do you switch a a media or gaming device to another Family member? Premium Members in Australia & New Zealand borrow a device connected to the Box by changing the Device Owner in the Android App.
  4. Add a Printer or Smart Home Device to Your Box

    How do you connect a printer or smart home device to the Box? Premium Members in Australia & New Zealand use the Android or iOS app to connect home devices to the Unfiltered WiFi or to a Parent.
  5. Remove a Guest or Duplicate Device from Your Box

    How do you remove unknown or duplicate devices from your home WiFi? Premium Members in Australia and New Zealand use their Android app to remove Guest devices from their Family Zone Box network.
  6. Troubleshooting Uninstall from a Chromebook

    What steps do you take to remove the Family Zone extension from a Chromebook? Premium Members use their Parent app to stop monitoring and remove the device. Then use Chrome to uninstall the extension.
  7. Connect Family Devices to Your Box

    How do you connect a tablet, phone or computer to the filtered network? Premium Members in Australia and New Zealand use their Parent iOS app to setup home devices for a Family member.
  8. Install and Setup the Family Zone Box in the iOS App

  9. Install and Setup the Family Zone Box in the Android App

  10. Install and Setup a Child's MacOS Computer

    How do you install Family Zone onto a MacOS laptop or desktop? Insights and Premium Members download the Family Zone software from our website, install it, and assign the monitoring to their Child.