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Applies to: Premium Members Parent's app: Android or iOS Child's device: Android, iOS, Windows, MacOS, Chromebook or home devices connected to the Family Zone Box Article type: Optional steps End the Borrowing of a De...
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Troubleshoot a Chromebook, MacOS or Windows laptop with a Google Chrome Extension. Resolve issues like incomplete or no reporting on website activity or filtering inside the Chrome browser.
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How do you see which Family member is using a device connected to the Family Zone Box? Premium Members use the home.tools page on their Child's laptop, computer, phone or tablet to find out.
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How does a Parent uninstall Connect from a Child's Android? Insights and Premium Members use the Parent app to remove the Device from the Family. Then, Connect can be removed from the Child's Android.
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How do first time customers get the Family Zone Box and Premium Subscription bundle? Buy a Box to filter web content on gaming consoles, smart devices, and streaming media in your home.
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How do Insights or Premium Members in Australia or New Zealand buy a Family Zone Box? Add a Box filter devices in your home like gaming consoles, streaming media, and voice assistants.
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Created on: 08/09/2021
in Accounts and Billing What are the Family Zone US Subscription options? This is the guide to Insights and Premium subscriptions. Find where to get a free trial of cyber safe filtering, upgrade or cancel subscriptions.
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How do you update your credit card details or switch to in-app billing in Australia and New Zealand? Premium Members with web subscriptions use these steps to edit web payment details.
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What is MAC Randomization? Why am I getting a notification Device has not been seen in 14 days? Steps to turn off MAC Randomisation on a Child's device.
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How does a Parent uninstall Family Zone from a Child's Mac laptop or computer? A Parent uses their phone or tablet to remove the Device from the Family before uninstalling Connect in the MacOS.