New Articles

  1. Using the Family Zone Box with Qustodio

    Created on: 11/23/2022 in How to Filter Home WiFi (Australia and New Zealand)
    Family Zone Box customers can still use your Box with Qustodio to protect all of your family’s internet-connected devices.

  2. Web Subscriptions (Australia and New Zealand)

    Created on: 08/06/2021 in Accounts and Billing
    How do you cancel a Premium membership purchased on our Australian and New Zealand websites? Request the remove contact data from a free Insights subscription.

  3. Install on a Child's iPhone or iPad

    Created on: 05/27/2021 in Getting Started Install Family Zone Apple iPhones and iPads
    How do you install Family Zone on your Child's iPhone or iPad? Insights and Premium Members can monitor the web content apps a Child is using by setting up the Family Zone app on their Child's device.

  4. Install on a Child's Android

    Created on: 05/26/2021 in Getting Started Install Family Zone Android Phones and Tablets
    How do you install the Connect App on your Child's Android device? Insights and Premium Members can set up and allow the permissions for monitoring web activity on a Child's phone or tablet.

  5. Install Connect on a Parent’s Android

    Created on: 02/16/2021 in Getting Started Install Family Zone Android Phones and Tablets
    How do you install the Family Zone Connect app on Android phones and tablets? Insights and Premium Members use these steps to install the Parent version of the Connect app on Android devices.

  6. App Store Subscriptions (Australia and New Zealand)

    Created on: 02/01/2021 in Accounts and Billing
    How do you buy or cancel a Premium subscription through your Apple iOS device? Use the App Store and your iTunes account to add Premium features or downgrade to the Insights membership.

  7. Install on a Parent's iPhone or iPad

    Created on: 01/29/2021 in Getting Started Install Family Zone Apple iPhones and iPads
    How do you install Connect App on a Parent's iPhone or iPad? Use these steps to set up a new account or sign into an existing account on your iOS device.

  8. Install Filter-Only Connect app on a School Managed iOS Device

    Created on: 12/17/2020 in Getting Started Install Family Zone Apple iPhones and iPads
    How do you install Connect on a school managed iOS Device? Family Zone detects the School's Mobile Device Management (MDM) and offers you a Filter-Only mode on your Child's iPad or iPad.

  9. Change the Shared Parent Monitoring a Child in the iOS App

    Created on: 05/19/2021 in How to Share Family Zone With Another Parent iPhones and iPads
    How do you take charge of your Child's monitoring when using Shared Parenting? Insights or Premium Members use the iOS app to switch the monitoring when the Child arrives in their home.

  10. Resend a Shared Parenting Invitation in the iOS App

    Created on: 05/19/2021 in How to Share Family Zone With Another Parent iPhones and iPads
    How do you resend a Shared Parenting invitation from an iOS devices? Insights and Premium Members can use Safari or a web browser on their iPhone or iPad to send the email link again.
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