New Articles

  1. Upgrade to Premium in the App Store

    Created on: 12/20/2021 in Getting Started Install Family Zone Apple iPhones and iPads

  2. Cyber Safety Hub

    Created on: 12/13/2021 in Getting Started Family Zone Features
    What is a Cyber Safety Hub? The Hub is a website for Parents available through your Child's School and to Premium subscribers. Get digital parenting tips to protect your Child while they are online.

  3. Change the Power Plug on the Family Zone Box

    Created on: 12/01/2021 in Getting Started Install Family Zone Family Zone Box (Australia and New Zealand)
    How do I change the power plug on the Family Zone Box?

  4. Schools and Family Zone (USA)

    Created on: 11/25/2021 in Getting Started Family Zone Features
    Discover how parents and schools can work together to protect your child's devices from accessing from risky web content. Get an overview of how Family Zone works in schools and at home in the US.

  5. Ask Your Parent for Access to a Restricted Website

    Created on: 11/11/2021 in How to Filtering and Blocking
    How can a kid ask their parent to unblock an "Access restricted" website? Kids of Premium Members can send a request from their browser to their Parent to be allowed to get to the website.

  6. Troubleshooting Restricted or Blocked Website and Apps

    Created on: 11/08/2021 in Troubleshooting Website Access
    Use these steps to troubleshoot websites with "Page blocked" or "Access restricted" on your Child's computer, phone or tablet. Find out if a Parent or your Child's School can unblock the web page.

  7. Troubleshooting Restore or Update Your Child's iOS Device

    Created on: 10/26/2021 in Troubleshooting Reinstalling Family Zone
    How do you update the Connect App on your Child's iPhone or iPad? What steps do you take to restore the Connect App? Find out how to reinstate the monitoring or filtering to your Child's iOS device.

  8. Install Parent App and Link US School

    Created on: 10/25/2021 in Getting Started Install Family Zone Android Phones and Tablets
    Applies to: New Insights and Premium Members Parent's app: iOS or Android  Exclusive to participating US Schools  Join the School Community Family Zone helps Parents keep their children safe and responsible online. Selected s...

  9. Install a Parent App and Link US School

    Created on: 10/25/2021 in Getting Started Install Family Zone Apple iPhones and iPads
    Applies to: New Insights and Premium Members Parent's app: iOS or Android  Exclusive to participating US Schools  Join the School Community Family Zone helps Parents keep their children safe and responsible online. Selected s...

  10. Connect App for iOS 14+

    Created on: 10/21/2021 in How to Parent, Child, and Family Users
    How do you refresh and update the iOS cyber safety profile? Insights and Premium Members uses these steps to get a new copy of the iOS Settings for the Connect App onto your Child's iPhone or iPad.
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