Monitoring and Insights Reports
Troubleshooting User Activity
What steps do I take to test if adult content is blocked on my child's device? Premium Members can verify gambling, violent content, and porn are being filtered using these steps.
Troubleshooting the Usage Summary Data
What do you do if you are not seeing summary Usage data or seeing the wrong data for your family? Insights and Premium Members can check the child's tracking, device, and user settings.
Troubleshooting the Snapshots Reports
What can I do to fix the Snapshots reports by email or see more accurate weekly Snapshots data? insights and Premium Members can check their email settings and the child's user and device settings.