Please note: May not be available in the US
Article type: Advanced options
From a computer:
- In a web browser, go to https://portal.familyzone.com/
- Login as a Parent
- Click on the Child's name
- Click Settings
- Click on AGE PROFILE
Select a new age group
- Click SAVE
How long before the change takes effect?
Age profile changes can take up to 2 minutes to take effect.
Will any customization I’ve made be moved to the new age profile?
No, you’ll need customize the new age profile.
What will happen the next time they are supposed to move age profiles?
The next time your child moves across an age profile border they will be moved into the correct age profile.