How to Change Your Child's Age Profile from a Web Browser

Applies to: Insights or Premium Members in Australia and New Zealand
Please note: May not be available in the US

Article type: Advanced options

See also, How to Change Your Child's Age Profile from the Android App? or How to Change Your Child's Age Profile in the iOS App?

From a computer:

  1. In a web browser, go to https://portal.familyzone.com/
  2. Login as a Parent
  3. Click on the Child's name
  4. Click Settings
  5. Click on AGE PROFILE
    Select a new age group
  6. Click SAVE

How long before the change takes effect?

Age profile changes can take up to 2 minutes to take effect.

Will any customization I’ve made be moved to the new age profile?

No, you’ll need customize the new age profile.

What will happen the next time they are supposed to move age profiles?

The next time your child moves across an age profile border they will be moved into the correct age profile.