Managing Social Networks Guide

Applies to: Insights Members, Premium Members

Managing Social Media with Family Zone

Many social networking providers offer their services through an installed app and through websites. Family Zone takes a comprehensive approach to help parents filter, block or restrict access to social media apps and social media websites accessed through a browser.

A mobile app is a software application developed specifically for use on small, wireless computing devices, such as smartphones and tablet computers. Mobile apps serve all sort sorts of purposes from gaming, collaboration, business, and banking. Managing the apps your kids use and when is becoming the highest priority issue for parents.

Block risky and unsafe social networks

Allows you to block social networks that have behavioral issues and risks.

Limit access to popular social networks

Allows you to limit the time periods in which specific social networks can be accessed.

Better quality sleep

Leading sleep specialists suggest kids get offline at least one hour before bedtime. This is especially true for social networks and games.

Managing social access is enhanced with the Family Zone App

Family Zone's Social Network control uses web filtering to block or allow social networks. Web filtering is provided by all Family Zone services. On Android and iOS devices the Family Zone App uses more advanced technology to restrict App access.


Jail-breaking is the process of removing limitations on iOS, Apple's operating system for iPhone, iPod touch, iPad. Other operating systems can similarly be compromised. Jail-breaking and the like are against a manufacturer's terms of use.

There is typically no good reason for your child to Jail-break their device. If they have it is most likely to access unsafe Apps or to circumvent the Family Zone technology.

If you have installed the Family Zone App on your kid's devices then you will be notified if they compromise their operating system. In this circumstance, we urge you to immediately remove the device from your child, reset it and speak with them regarding the safe use of technology

Do I need the Family Zone App to control access to social networks?

No, however, if your kids access the internet on networks other than a Family Zone Box, then the Family Zone App is required.

Can I ask for more social networks to be added?

Yes, please contact our Support team through the Support menu in the Family Zone App.

Why can't I control YouTube access?

Family Zone allows you to enforce Google's explicit restrictions on search and YouTube. These restrictions are not perfect however they are strict.

Can I provide unrestricted access to YouTube?

Yes, you can select to apply these restrictions by allowing General YouTube Access & Mature Media Content on your Cyber Safety Profiles. 

Can I block Skype?

Yes, you can select to apply these restrictions by blocking Skype on your Cyber Safety Profiles.