Kids Ask for Access to Page Blocked

Applies to: Kids of Premium Members

Child devices: Windows, Mac only

Excludes: Chrome Extension

You See “Page Blocked”

If you see one of these warnings, this website looks risky for your age group.


“Access restricted”

Family Zone blocked this website. 

Ask your Parent to allow access to this website.


"Page blocked"

Your School manages this Windows or Mac computer during School hours. Your Parent may be able to allow this website outside of School.

Ask your School IT or Teacher if you need access during School time.

Ask your Parent for access during Study, Play, and Sleep time.


"Content blocked"

Your School blocked this website. 

Contact your School IT or Teacher for access to the website.

Some Schools will allow a Parent to change the filtering access. 


How to Get Access

The blocked website doesn’t look safe for kids your age. You will need to ask your Parent to allow this website.

From a Mac or Windows computer: 

  1. You see “Page blocked” 
  2. Copy the web address that was blocked
  3. Click the Connect icon > REQUEST A CHANGE 
    Windows or Mac - find the Connect icon near your clock
  4. Click ASK FOR ACCESS
  5. Click Study
    If you can’t click Study, click Play or School
    Ask your Parent for access
    Paste the web address into your message
  6. Click SEND

Your Parent manually adds the website from their Connect App. They set when the website can be used (Play, Study, School, Sleep time).

If your Parent needs help, here’s how they Block or Allow a Website.