iOS iPhones and iPads

Articles

Add a Family Member in the iOS App
How do you add another Family member? Insights and Premium Members can add a New Child or Parent to give the user access to devices already protected by Family Zone.
Edit a Child's Details in the iOS App
How can I see what school is linked to my child's Family Zone app? Premium Members using an iPhone or iPad can login to their parent account and view the name of the school lined to their child.
Add a Parent in the iOS App
How do you add another Parent in the house to the Family Zone account? Insights and Premium Members can use their iOS device to give another adult or caregiver access to monitor or filter Children.
Change a Parent's Details in the iOS App
How do you change your name, email, time zone or PIN? Parents with Premium or Insights Memberships can edit their contact details to get monitoring reports and access to their Child's devices.
Remove a Family Member in the iOS App
How do you remove a Child or Parent account from the Family? Insights and Premium Members can login as a Parent and delete users from the Family list.
Remove a Device in the iOS App
How do you remove a Device you are no longer monitoring? Insights and Premium Members use their iOS app to access Settings > Devices to remove a Device they no longer want to track in Family Zone.
Reset a Password in the iOS App
How do you change your password? Insights or Premium Members use these steps to reset a Parent's password from an iPhone or iPad.
Buy a Premium Subscription in the App Store
Find Subscription Details in the App Store
How do you see when a subscription in the Apple App Store is going to renew? See Apple's steps for viewing the details of all subscriptions purchased through your iOS device or iTunes account.
Cancel a Subscription in the App Store
How do you cancel a Premium subscription purchased through the Apple App Store? Premium Members can end their monthly or annual membership by accessing the App Store Subscriptions in the iOS Settings.
Change a Parent's Email Address in the iOS App
How do you change the email address for a Parent? Insights and Premium Members can use their iOS device to edit the email address they get weekly reports, alert emails, and billing messages at.
Change Your Child's Age Profile in the iOS App
How do you move your Child into a less restrictive or more restrictive age group? Premium Members can use their iOS app to move their child from the default Age Profile into a younger or older group.
Manage Age Profile Updates in the iOS App
What are the advanced steps to set your Child's age group to the school year? Insights and Premium Members use a web browser to change the Age Profile to update manually or with the School term.
Turn User Tracking On or Off in the iOS App
How do you turn tracking on or off for a User? Insights and Premium Members can login as a Parent to their iOS app to stop or start monitoring for Family Members of any age.