Install on a Child's macOS

Applies to: Free trial and Premium Members 

Child's device: macOS computer

Excludes: Apple computers owned by Schools

Connect for macOS

Your Parent's app will help you manage the online activity on your Child's macOS laptop or desktop. Premium Members can also schedule access to the internet based on daily Routine times for School day and Rest days (weekends and school breaks).

Before you start, install Family Zone Connect on to your phone or tablet:

Download the Installer

On your Child's macOS computer:

  1. In Safari or a web browser, go to 
    At the bottom of the page, click DOWNLOAD FOR MAC 
  2. At the Apple Warning, click CONTINUE WITH DOWNLOAD 
  3. At the ... allow downloads on "", click Allow
  4. In the Downloads folder, double-click the installer
    Depending on your region, you will get the Connect Community, Connect Education Edition or Mobile Zone Installer

Security Steps 

Depending on the macOS computer's Security & Privacy settings:

a. Enter the Username and Password for the macOS computer

b. Additional steps are required for a Malicious Software Warning 

  1. Leave the warning message and macOS User Guide open
    Click the macOS Settings 
  2. In the Settings search, type "security"
    Click Security & Privacy 
  3. Click the padlock icon 
  4. Enter the Username and Password for the macOS computer
    Click Unlock 
  5. On the General tab, click Open Anyway 
  6. At the ... Apple cannot check ... warning, click Open 
    If prompted, enter the Username and Password for this macOS computer again 


  1. At the Setup, click Next
  2. At the End User License Agreement EULA, use the link to read the details
    Click Next
    At Ready to Install, click Next
  3. At Installing, wait for the install to run
    Click Next 
  4. At the "... System Certificate Trust Settings" window
    Enter the User Name and Password for this Mac computer
    Click Update Settings
  5. At the completion window, click Finish
    Continue to the next steps to Assign this Mac to your Child 

Assign the macOS Computer to Your Child

Set your Child as the default user of this macOS computer. Family Zone will apply age appropriate monitoring of the internet content they are accessing.

  1. In the upper-right, roll your mouse over the Notifications
    Click Options and select Allow
  2. At the upper macOS menu bar, click on the Family Zone icon
  3. In the Welcome window, enter your Family Zone Parent email and your Password
    Click SIGN IN
  4. In Assign device, type a short name for this macOS computer
    Use letters, numbers, and spaces
    Hyphens - and underscores _ may be used
    Do not use any other special characters like $ # ! &
  5. Click on the first Family member
  6. Select the Family member who will use this macOS computer 
  7. Click ASSIGN
    You will see your Child's name and current Routine (Play, Study, Sleep or School)
    Click on the Family Zone icon to close the window
  8. Click on the Family Zone icon to show or hide the window
    Restart your Child's macOS computer to clear out any open items and load the monitoring 

Insights and Premium Members can access current activity, weekly reports, and snapshots from a Parent's phone or tablet. 

Premium Members can use filters & rules to ensure a child sees age-appropriate online content. Premium Members can also set up Device Borrowing, for devices shared by multiple family members.

Cyber safety on every device, everywhere