Applies to: Insights or Premium Members logging on as a Parent in the iOS app
Article type: Advanced options
Resend a Shared Parent Invitation
Parent accounts can be added for guardians and caregivers responsible for managing a child's devices and online activities. Parents can be any type of guardian, family or non-family.
On the Primary Parent's iPhone or iPad:
- Open a web browser (Safari or Chrome)
- Go to https://portal.familyzone.com/#myFamily
- Sign in with your Parent email and password
Or sign in with Facebook or Google
- Tap the right arrow until you see your Child's name
Tap on your Child
- Tap on Settings
- Move down to SHARED PARENTING
Tap on Resend
- Tap OK
The other Parent will receive another email with a link. They use How to Accept a Shared Parent Invitation in the iOS App? to accept the Shared Parenting.
If the Resend option is not available and you see Remove, the other Parent already accepted the invitation.
What is a parent versus a shared parent?
A parent in Connect is a guardian in the home who is allowed to change the monitoring settings and edit family details.
A shared parent in Connect is a guardian typically outside the parent home with a separate Family Zone account with different monitoring rules for a child's activity.
A parent or shared parent can be any guardian, such as grandparents or babysitters.
Adding or removing parent or shared parent access uses the Family menu. The first parent (primary parent) adds shared parents through the family section.