Please note: May not be available in the US
Applies to: Premium Members using the Portal in a web browser
Article type: Optional steps
From a computer:
In a web browser, go to https://portal.familyzone.com
Sign in as a Parent
In Family, select your Child's name
To the right of the Age profile, select the age group
Select on Web categories and select Search and streaming media
Select on the different access periods to allow (blue) or block (red)
Google and Bing
Mature Search Content
Changes are saved automatically
After all the changes are done, select Family to change the settings for a Child in a different Age profile
What settings do I need to have for SafeSearch to be enabled?
Family Zone enables SafeSearch for you when Mature Search Content is blocked (red).
Do I need to save changes?
No, these changes are saved as you make them.
How do I know which Age Profile my child is in?
You can see what Age profile your child is in from their user dashboard accessed by going Users > Family then clicking on your child.
TIP: Selecting on the profile link will take you straight to the correct age profile for that child.
Should I allow access to “Other Search Engines”?
We don't recommend this. Family Zone is unable to control SafeSearch on other search engines.
How long does it take for the changes to take effect?
Changes can take up to 2 minutes to sync with your Child's devices connected to the internet.
Mature Search Content is blocked but my child can still see inappropriate images when they search, why?
There may be an issue with content filtering or SafeSearch enforcement.
What times are the different access periods?
The times for the different access periods are set in your child’s routine.