Install and Set Up a Child's Android Device

Applies to: Insights and Premium Members with Children using Android phones and tablets

Article type: Fundamental steps

How to Install Family Zone for Children

Install Family Zone on a Parent's Android or iOS device and create a Family Zone account first.

After the Parent's account is set up, take the following steps to install Family Zone on your Child's devices. You will need your Parent email and password to complete the following steps.

On the Child's Android phone or tablet:

  1. In Google Play, Install the Family Zone Parental Controls app
  2. Open Family Zone
  3. Sign in with your Parent email and password
  4. Accept the Terms of Service and Privacy Policy
  5. At the welcome screens,
    Tap NEXT
  6. At Who will be using this device,
    Tap CHILD
  7. Tap your Child's name

    If your Child's name has not been added, go to the upper-right and tap + Add
    Enter their First name, Last name, and Date of birth

Continue to set the Device Permissions for your Child's phone or tablet.

Your Child's Device Permissions

To allow Family Zone to monitor the activity on your Child's device follow the steps below. Your settings may look slightly different depending on your Child's phone manufacturer and the manufacturer's version of Android. Android 10 (2020) is shown here.

  1. Recommended, at the Track the device location option,
    Tap ALLOW
  2. You will see a list of 5 Permissions to turn on
    1. For Device administrator, tap ALLOW
      At Activate device admin app?, tap Activate this device admin app
    2. For VPN, tap ALLOW
      At Connection request, tap OK
    3. For Usage access, tap ALLOW
      In the list of apps, tap Family Zone
      In Permit usage access, tap to turn the toggle on (blue is on, gray is off)
    4. For Battery optimization, tap ALLOW
      At Let app always run in the background?, tap ALLOW
    5. For Accessibility services, tap ALLOW
      In the list of apps, tap Family Zone
      At Use service, tap to turn the toggle on (blue is on, gray is off)

If the list is empty, you will get two messages letting you know the setup is Done.  You can now monitor your Child's online activity from your Parent app.

If you get a message for a certificate, see the next steps.

Certificate of Authority

Family Zone adds a secure network to keep your Child's data safe. Most versions of Android can install the security certificate. However, a few versions of Android require you to manually install our certificate.

  1. Install the Certificate of Authority
    Android 9 (2018) and older, follow the prompts and enter your Parent PIN
    Android 10 (2019) and Android 11 (2020),  use the steps to install and trust the certificate
    How to Install a CA Certificate on Android 10 or 11?
  2. Tap DONE

Successful Installation

Family Zone is activated.  

Restart your Child's Android device. Family Zone will monitor the apps and activity. Use your Parent app to keep your Child cyber safe. Use the details our Cyber Experts provide with the reports to talk to your Child about age appropriate online activity.