Change the Shared Parent Monitoring a Child in the Connect Android App

Applies to: Insights and Premium Members

Parent's app: Android

Managing a Child with Shared Parenting

A Shared Parent is another adult in a different home with their own Family Zone account. When this child returns to the Primary Parent's home, that Parent uses these steps to manage the Child's filtering and monitoring.

On the primary Parent's Android phone or tablet:

  1. Sign in to the Family Zone Connect app as a Parent
  2. In Family, tap on the Managed by 
  3. Tap Take back control
  4. Check your Child's status

In this example, the primary Parent has a Premium Membership, so the Child's Routine status shows. If the other Parent has an Insights Membership (monitoring without filtering), the Child's status would show as Active.

A blue banner to Activate a child device can be ignored by the Parent accepting Shared Parenting if they don't have any other Children to monitor. A device only needs to be added by the first Parent to install the Child's app. 

What is a parent versus a shared parent?

A parent in Connect is a guardian in the home who is allowed to change the monitoring settings and edit family details.

A shared parent in Connect is a guardian typically outside the parent home with a separate Family Zone account with different monitoring rules for a child's activity.

A parent or shared parent can be any guardian, such as grandparents or babysitters.

Adding or removing parent or shared parent access uses the Family menu. The first parent (primary parent) adds shared parents through the family section.