Cancel the Sleep Time Consequence in the iOS App

Applies to: Premium Members using the Parent's app on iPhones and iPads

Article type: Advanced options

Unlock a Child's Phone or Tablet

Family Zone will notify the Parent if Consequences are applied to their Child's device. After the Parent and Child have discussed why the phone or tablet was locked into Sleep time, use these steps to unlock it.

From a Parent's iPhone or iPad:

  1. Log into the Family Zone app as a Parent
  2. In To do, find the "Red alert: Device management removed"
    Tap OPTIONS
    Do NOT tap Ignore. Ignore permanently removes the Alert.
  3. Look in User for the Child's name and device type
  4. Go back to Family, tap the Child's name
    Note, the Sleep Routine has been set to disconnect their device from the internet for over 10 years!
  5. Tap Revert now to allow the device to return to the scheduled Routine
  6. On the Child's device, reinstall Family Zone
    Your steps may include adding the iOS Profile or the Android CA Certificate, again
    See one of the following articles to reinstate Family Zone cyber safety:
    Troubleshooting Restore Family Zone on Apple iOS 
    Troubleshooting Reinstate Device Management on Android Devices

Consequences are an advanced function. We encourage Parents to tap into our Cyber Experts' advice to help children grow to manage their own online behavior. 


Consequences for Breaking Rules


Disable all apps for 60 minutes if Connect is tampered with

Android 
Does not apply

iOS 
All apps locked for 1 hour

Windows, Mac
Does not apply

Connect for Chrome
Does not apply

Disable all apps for 60 minutes if hazardous apps are installed
on iOS or Android only

Android 
Does not apply

iOS 
Within 30 minutes, all apps locked for 1 hour

Windows, Mac
Does not apply

Connect for Chrome
Does not apply

Put users into “sleep” time if the Connect app is removed

Android 
A Child cannot remove Connect 

iOS 
Sleep - no web access

Windows, Mac 
Sleep Routine - no web access

Connect for Chrome 
Sleep Routine - no web access

Put users into “sleep” time if their device operating systems are violated or jailbroken

Android 
Sleep - no web access 

iOS 
Sleep - no web access

Windows, Mac 
Sleep Routine - no web access

Connect for Chrome 
Sleep Routine - no web access

 


Limit Access to iOS Device Features

iOS 13 (2019) and newer:

For iOS 12 (2018) and older devices, tap the toggle to allow (blue) or to prevent (gray) access to:

  • In-App Purchases
  • iTunes
  • Explicit iTunes Content
  • The device camera


Limit Access to Android Device Features 

For Android phones and tablets, tap the toggle to allow (blue) or prevent (gray) access to:

  • Install or uninstall of apps
  • The device camera


Feel free to browse our website or contact us through our online chat for help finding the tips you and your child can use.