Applies to: Premium Members
Parent app: Apple iOS
Article type: Advanced options
Cancel a Shared Parent Invitation
The Primary Parent who invited another Parent or caregiver can cancel the invitation if the other Parent has not responded to it. If the other Parent accepted the invitation, see How to Remove a Shared Parent in the iOS App?.
On an iPhone or iPad:
- Sign into the Family Zone app as a Parent
- In Family, tap your Child's name
- In the upper-right, tap Edit
- Move down to SHARED PARENTING
If you see (Pending), the other Parent has not Accepted or Rejected the invite - Switch to Safari or a web browser
- Go to portal.familyzone.com
- Sign in with your email and password, Facebook or Google
- Tap the right-arrow to get to your Child
Tap your Child's icon - Tap Settings
- Move down to SHARED PARENTING
- Tap Cancel
The other Parent's email is removed
Close the web browser
The other Parent will not be able to use the old invitation. You can add the other Parent again at any time in the future.
If the Parent has accepted the invitation, see How to Remove a Shared Parent in the iOS App?
What is a parent versus a shared parent?
A parent in Connect is a guardian in the home who is allowed to change the monitoring settings and edit family details.
A shared parent in Connect is a guardian typically outside the parent home with a separate Family Zone account with different monitoring rules for a child's activity.
A parent or shared parent can be any guardian, such as grandparents or babysitters.
Adding or removing parent or shared parent access uses the Family menu. The first parent (primary parent) adds shared parents through the family section.