Applies to: Insights or Premium Members
Parent app: Apple iOS
Article type: Advanced options
Accept a Shared Parent Invitation
The first Parent to subscribe to Family Zone is the Primary Parent.
The other Parent or guardian living in a separate home must open their Family Zone account before the invitation can be sent.
On your iPhone or iPad:
- Open your email app
- Find the email invitation from Family Zone
Look in the Inbox, Other or Update folders
- In the email, tap I ACCEPT
- A web browser opens
Enter your email and password, use Facebook or Google to SIGN IN
- In OPTIONS, tap ACCEPT
- Close the web browser
Open the Family Zone app
- Under your Child's name, tap Managed by
- Tap Take back control
Insights Members have a free account for monitoring a Child's online activity. Active is displayed while the free monitoring is running. Any Alerts about risky internet activity will be visible to both Parents.
Premium Members can filter and block web activity and device features like the camera. When the other Parent is a Premium Member they will see the daily filtering Routine instead of Active. Premium Members who are Shared Parents have separate schedules for the Play, Study, Sleep, and School times.
Frequently Asked Questions
Do I need to have a Premium Membership (a paid subscription)?
No. Shared Parenting is available to Insights and Premium Members.
What is a parent versus a shared parent?
A parent in Connect is a guardian in the home who is allowed to change the monitoring settings and edit family details.
A shared parent in Connect is a guardian typically outside the parent home with a separate Family Zone account with different monitoring rules for a child's activity.
A parent or shared parent can be any guardian, such as grandparents or babysitters.
Adding or removing parent or shared parent access uses the Family menu. The first parent (primary parent) adds shared parents through the family section.