Family Zone Help Center
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How to
Find out how to use Family Zone's tools and features to make your children safer online.
Parent, Child, and Family Users
(9)
Add another Parent to your Account
()
Add a Child in the Connect App
()
Change a Child's Details in the Connect App
()
Change Your Child's Age Profile
()
Change a Parent's Details
()
See More
Own and Borrow Devices
(8)
Setup Device Borrowing PINS
()
See or Change a Device Owner
()
Approve a Borrow Request
()
Ask to Borrow a Device
()
Use Connect with a PIN to Borrow a Device
()
See More
Manage Links to Schools
(5)
School Community (Australia and New Zealand)
(5)
To Do, Notifications and Alerts
(5)
Allow Notifications
()
Check for Alerts by Device
()
See a List of Red Alerts
()
Ignore a To Do
()
Manage Email Reports
()
Handle Red Alerts
(11)
Red Alert: Android Battery Manager Permissions
()
Red Alert: Android Device Administrator Permissions have Not Been Granted
()
Red Alert: Android Usage Access Permissions Have Not Been Granted
()
Red Alert: Family Zone App removed
()
Red Alert: Device Not Seen in 14 Days
()
See More
See Device Activity
(7)
See Recent Activity
()
Seeing what apps your child has installed
()
Check Online Usage
()
See Weekly Snapshots
()
See a List of Red Alerts
()
See More
Manage Location Features
(5)
See a Child's Device Location
()
Android Phones and Tablets
(2)
iOS iPhones and iPads
(2)
Filtering and Blocking
(14)
Customize Filtering Rules
()
Check a Website Rating
()
Restrict YouTube Access
()
Ask Your Parent for Access to a Restricted Website
()
Ask Your Parent for Access to Page Blocked Website
()
See More
Manage Apps and Device Features
Allow Safe Networks to Filter Content
(4)
Android Phones and Tablets
(2)
Apple iPhones and iPads
(2)
Share Family Zone With Another Parent
(16)
Android Phones and Tablets
(8)
iPhones and iPads
(8)
Filter Home WiFi (Australia and New Zealand)
(10)
Install the Family Zone Box (Australia and New Zealand)
()
Connect Phones, Tablets, and Laptops to Your Box
()
Connect a Gaming or Media Device to Your Box
()
Add a Printer or Smart Home Device to your Family Zone Box
()
Borrow a Gaming or Media Device Connected to Your Box
()
See More