Applies to: Premium Members
Child's devices: MacOS, Windows, or Chromebooks
Allow Your Child to Access a Blocked Website
Connect for Laptops will display a block message in your Child's web browser if they are trying to access a blocked category during the current daily Routine time (Study, School, Play or Sleep). As a Parent, you can use the Connect menu to allow access to the blocked website.
From your Child's Windows or MacOS laptop or computer:
- Click on the Connect icon
Windows Taskbar (usually at the bottom of the screen)
Apple Mac Menu Bar (top of the screen)
Chromebook - Chrome extension (in browser)
- Click REQUEST A CHANGE
- Click Parent settings
- Enter your Parent PIN
Change the Routine or the User
- In Parent settings, choose one of the overrides
a. Swap your Child's access, click Play if they would normally have access to this type of website
The advantage is filtering remains active for other risky web content
b. With your name visible, click LOAN if this website content would always be blocked in your Child's age group
Be careful, because your all filtering will be turned off while they are using your Parent account
- Choose the amount of time to allow access to the blocked website
- Click OK
- At the Parent Settings window, click Close Now
Parents may not be able to override access settings to computers owned or managed by the School during the School access time. A School's duty of care obligations and IT policies can vary by school. Check with your School IT if the computer is managed by the school.
iOS and Android Block Pages
If the website has been blocked in a web browser on your Child's iOS or Android phone, use similar steps from their Connect App.