Family Zone Box Hardware Specifications

Please note: The Family Zone Box is only available in Australia and New Zealand

Applies to: Premium Members for home WiFi networks

Not available to US Customers

Hardware Specifications 

ModelFZ Box 1200 AC
Function Router and WiFi Access Point 
Frequency and RangeDual Band
  • 2.4 GHz can reach up to 35 m, unobstructed line of site
  • 5 GHz can reach up to 38 m, unobstructed line of site

Walls, home furnishings, and appliances can block and interfer with the strength of a WiFi signal

Data Link Protocol

IEEE 802.11ac

Data Transfer Rate

  • 5GHz max 1200mbps combined data 
  • 2.4 GHz max of 600 mbps combined data

Up to 50 WiFi connections can be made to the Box. The amount of data is shared between each device. Keep in mind, high-bandwidth gaming, video, and download activity can use most of the data transfer and slow the WiFi speeds for all devices can access on the network.



Power Supply
  • Input 100-240 V AC / 50-60 Hz
  • Output voltage 12V DC regulated, 1.5A 
  • Output plug 5.5mm OD (Outer Diameter) / 2.1mm ID (Inner Diameter + on centre) / positive polarity

Realtek RTL8198CD

DDR2 SDRAM128 Mbytes DDR2 x 1
SPI Flash16 Mbytes
RF - Transmitted Power


  • 802.11b: 20 +/- 2dBm @ 11Mbps
  • 802.11g: 16 +/- 2dBm @ 54Mbps
  • 802.11n: 20 +/- 2dBm @ MCS0
  • 802.11n: 16 +/- 2dBm @ MCS7


  • 802.11a: 16 +/- 2dBm @ 54Mbps
  • 802.11n: 20 +/- 2dBm @ MCS0
  • 802.11n: 16 +/- 2dBm @ MCS7
  • 802.11ac: 16 +/- 2dBm @ MCS9
RF - Receive Sensitivity


  • 802.11b: -79dBm minimum @11Mbps
  • 802.11g: -68dBm minimum @54Mbps
  • 802.11n 20MHz: -67dBm minimum @MCS7
  • 802.11n 40MHz: -64dBm minimum @MCS7


  • 802.11a: -68dBm minimum @54Mbps
  • 802.11n 20MHz: -67dBm minimum @MCS7
  • 802.11n 40MHz: -64dBm minimum @MCS7
  • 802.11ac 40MHz: -57dBm minimum @MCS9
  • 802.11ac 80MHz: -54dBm minimum @MCS9
  • PWR LED     Blue x 1
  • WAN            Green x 1
  • LAN 1-4        Green x 4
  • 2.4 GHz        Green x 1
  • 5 GHz           Green x 1
I/O Ports
  • USB 
  • WAN
  • LAN
  • Power on/off
  • PW Jack
Weight780g approximately
Housing Dimensions175mm x 175mm x 40mm  
Operating temperature 0°C to 40°C
Storage temperature-20°C to 70°C
Operating humidity10% to 80%
Storage humidity 5% to 90% 

Electromagnetic Compatibility and Electronic Safety Certifications

  • RCM - Regulatory Compliance Mark, Australia and New Zealand
  • FCC - Federal Communications Commission, USA
  • CE - Conformité Européenne, European Union (EU) Member States and Signatories to the European Economic Area (EAA)

Connectivity Requirements

An existing Internet Service provided through a modem-router with ethernet ports is required.

  • The Family Zone Box is added to filter content from your broadband, cable, or ADSL modem-router 
  • The Box and your modem-router must be connected by a cable between the ethernet ports
  • The Box cannot replace your Internet Service Provider's modem-router
  • The Box is not compatible with 4G and 5G mobile broadband modems that do not have ethernet ports

Important Box and SSID Name Requirements

  • Use a different name and password from your modem
  • Use letters (case-sensitive) and numbers
  • Do not use spaces or special characters (# ! $ & ...)
  • Recommended, use 8-16 characters

Product availability: Australia and New Zealand only