Applies to: Premium Members
Parent's app: Android or iOS
Child's device: Android, iOS, Windows, MacOS, Chromebook or home devices connected to the Family Zone Box
Article type: Optional steps
End the Borrowing of a Device
A Parent has the option to stop the borrowing of a Device before the timer runs out. A Parent has two options to end the borrow remotely from their phone or tablet -- or directly from the web browser on their Child's device. The Device filtering will return to the Device Owner's age profile after the borrowing has ended.
From a Parent's Connect App
From a Parent's phone or tablet:
- In Settings, tap Devices
- Tap on the borrowed Device
- Tap End Borrow
- Tap the ← left arrow
From a Laptop Running Connect
On your Child's Mac, Windows or Chromebook running Connect:
- Click on the Family Zone Connect icon
Chrome - top-right in the Extensions area
Mac - top-right in the Menu Bar
Windows - in the Taskbar (shown here) - Click REQUEST CHANGE
- Click Parent settings
- Enter your Parent PIN
Click NEXT - Click CANCEL LOAN
- At the Change successful confirmation, click OK
- Click Close now
From Your Child's Phone or Tablet
From your Child's phone or tablet:
- The Connect App will show the Device is borrowed
- In Safari, Chrome or a web browser, go to http://home.tools
Tap Parent settings - Enter your 4-digit Parent PIN
Tap NEXT - Tap CANCEL LOAN
- At Change successful, tap OK
- Tap Close now to log out of your Parent account
The original device owner's cyber safety settings are synced through the internet with the device within 30 seconds to 2 minutes.