End the Borrowing of a Device Connected to the Box

Applies to: Premium Members 

Parent's app: Android or iOS 

Child's device: Android, iOS, Windows, MacOS, Chromebook or home devices connected to the Family Zone Box

Article type: Optional steps

End the Borrowing of a Device

A Parent has the option to stop the borrowing of a Device before the timer runs out. A Parent has two options to end the borrow remotely from their phone or tablet -- or directly from the web browser on their Child's device.  The Device filtering will return to the Device Owner's age profile after the borrowing has ended. 

From a Parent's Connect App

From a Parent's phone or tablet:


  1. In Settings, tap Devices 
  2. Tap on the borrowed Device 
  3. Tap End Borrow 
  4. Tap the left arrow  

From a Laptop Running Connect 

On your Child's Mac, Windows or Chromebook running Connect:

  1. Click on the Family Zone Connect icon
    Chrome - top-right in the Extensions area
    Mac - top-right in the Menu Bar
    Windows - in the Taskbar (shown here)
  2. Click REQUEST CHANGE
  3. Click Parent settings
  4. Enter your Parent PIN
    Click NEXT 
  5. Click CANCEL LOAN 
  6. At the Change successful confirmation, click OK
  7. Click Close now 

From Your Child's Phone or Tablet 

From your Child's phone or tablet:

  1. The Connect App will show the Device is borrowed
  2. In Safari, Chrome or a web browser, go to http://home.tools 
    Tap Parent settings 
  3. Enter your 4-digit Parent PIN 
    Tap NEXT 
  4. Tap CANCEL LOAN 
  5. At Change successful, tap OK 
  6. Tap Close now to log out of your Parent account

The original device owner's cyber safety settings are synced through the internet with the device within 30 seconds to 2 minutes.