Cyber Expert Profiles
Troubleshooting Age Profiles and Filtering
Why does your child's internet filtering not match your expectations? Premium Members use these steps to resolve problems with their child getting filtering for a different age group.
Troubleshooting Automatic Updates to Age Profiles
How do you change the settings for when your Child moves to the next Age Profile? Insights and Premium Members can allow their Child to progress to the next age group on the School year or manually.
Troubleshooting No Cyber Expert Emails
What steps do I take to get the Cyber Expert tips by email? Insights and Premium Members can troubleshoot missing Cyber Expert alerts and tips by checking these settings.