Applies to: Insights and Premium Members
Parent's app: iOS or Android
Article type: Optional steps
Edit a Parent's Details
Parents can edit their name and contact details inside the Connect App.
WARNING
If you linked your Child's Device in the School Community, ask your Child's School to update your email address.
Your email address links your Child's Devices to your Child's School time activity. You may not be able to access your Child's School time before your Child's School has updated your email address in their system.
On a Parent's phone or tablet:
- In Family, tap Parents
- Tap on a name
- In the upper-right, tap Edit
- Change any of your details
First name
Last name
Email address
Time Zone
PIN (to sign in to your Child's Devices) - Tap Done to save
The contact details for weekly reports, email alerts, and billing are updated.