Change a Parent's Details

Applies to: Insights and Premium Members 

Parent's app: iOS or Android

Article type: Optional steps

Edit a Parent's Details

Parents can edit their name and contact details inside the Connect App.


If you linked your Child's Device in the School Community, ask your Child's School to update your email address. 

Your email address links your Child's Devices to your Child's School time activity. You may not be able to access your Child's School time before your Child's School has updated your email address in their system.

On a Parent's phone or tablet:

  1. In Family, tap Parents
  2. Tap on a name
  3. In the upper-right, tap Edit
  4. Change any of your details
    First name
    Last name
    Email address
    Time Zone

    PIN (to sign in to your Child's Devices)
  5. Tap Done to save

The contact details for weekly reports, email alerts, and billing are updated.