Cancel a Subscription in Google Play

Applies to: Premium Members who purchased a subscription through Google Play on a Parent's Android phone or tablet

Article type: Optional customization

How to Cancel a Premium Subscription

On the Parent's Android phone or tablet:

  1. Open Google Play
  2. At the top-left, tap the menu icon
  3. Tap Subscriptions
  4. Tap Family Zone Parental Controls
  5. At the bottom of the screen, tap Cancel subscription
  6. At What's making you cancel?, tap a reason
    Tap Continue
  7. At the Cancel subscription? confirmation, tap Cancel subscription

You are done. You will be able to use the Family Zone Insights monitoring. The Premium device management and content filtering features are available until the last day of this subscription period.

See Google Play for more information on the subscription functions

Cyber safety on every device, everywhere


Your Insights Data

You can request we remove your contact data from your free Insights Subscription in an online chat or by requesting a call back.

The personally identifiable information we are legally required to keep, such as tax and financial transaction data, varies by country. Please see our Privacy Policy:

If you have questions about our Privacy Statement, the information that we collect from you or your End-users, or the Products, please contact us at or mail us at Privacy Officer, Family Zone, Level 3/45 St Georges Terrace, Perth WA 6000 AUSTRALIA.