Buy a Subscription in the App Store

Applies to: Insights and Premium Members. Subscriptions through the App Store on iPhones and iPads in the US, Australia, and New Zealand.

Article type: Recommended service

Apple App Store Subscriptions

Premium Subscriptions can be purchased directly from Family Zone, through the Apple App Store, or through Google Play. When you purchase your membership through the App Store, you must manage the billing details through Apple. 

First Time Members

When a first-time member installs Family Zone, they will be able to purchase a Premium Membership after setting up the Notifications and Parent details.

On the Parent's iPhone or iPad:

  1. At the end of the install process, tap PARENT
  2. Go through the prompts to set up Notifications, Parent details, PINS and Passwords or fingerprint login
  3. At the Choose your plan screen, swipe to get the Premium Plan
  4. Tap to pick Monthly or Yearly billing
  5. Continue to the Monthly or Yearly Membership steps below ...

Returning Members

A Parent already using a free Insights Membership or a parent who purchased a Premium Membership from the App Store in the past can upgrade to a Premium Subscription. If you wish to switch your membership subscription to Google Play, please contact our support team for assistance.

From the Parent's iPhone or iPad:

  1. Log in as a Parent
  2. Tap Settings > Manage subscription
  3. Tap to pick Monthly or Yearly billing
  4. Continue to the Monthly or Yearly Membership steps below ...

Monthly or Yearly Membership

After completing one of the sets of steps above, you will be at the App Store OPTIONS.

On the Parent's iPhone or iPad:

  1. Tap on Premium (1 Month) or Premium (1 Year)
  2. Complete the Apple Pay steps
    Click Done when the purchase is complete
  3. Go back to the Family Zone app
    At the You're all set message, tap OK

You can start using the Filtering, Calendar, Routine, and optional Shared Parenting features right away. Allow up to 2 minutes for your Child's devices that are connected to the internet to update with your new settings.

If you cancel a membership, the Premium Services will be available to you until the original renewal date stated at purchase. Please see our Terms of Service in our Legal Documents for details.

 

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