Permanently Block or Allow a Website

Applies to: Premium Members 

Parent's app: iOS or Android

Excludes: School managed devices

Article type: Optional steps

Custom Website Rules

Parents may want to stop their Child from getting to a website they are obsessing over or a website that conflicts with your Famliy values. You can block access to a website from your phone or tablet. 

Approve a To Do Request for Access to a Website

If your Child happened upon a blocked website and they think they should have access, they can send you a request from Connect. You will see the request for access to the website in your To do.

  1. In To Do, find the request for access
    Tap OPTIONS 
  2. Tap on the web address
  3. Review the website
    Tap Done or Close 
  4. If you approve, tap one or more Routine times (Play, Study, School or Sleep)
    This will be the time of day your Child can access the website 
  5. Tap ALLOW 

If you want more information about why the website is blocked, see:

Manually Block or Allow a Website

When you block or allow a website, the default blocks the website for all Children in this age group at all times. 

You can modify the rule to allow access to the website during a specific daily Routine time (usually during Play time). You also have the option to block this website for all Children in your Family.

On your phone or tablet:

  1. In Family, tap on your Child's icon
  2. Go down the screen
  3. Tap Internet filters & rules
  4. Tap Web categories and select Websites
  5. Tap the ADD WEBSITE button
  6. Enter the "domain name" into the text field


    Domain usually ends in ".com", but can end in other characters like ".io"
    The domain name is not case sensitive, but may contain "-" (hyphens)
    Do not type the https://, http:// or www
    Do not include the extra characters after the web address (the path) like /shop or /?searchresults

    Then tap SAVE

Block or Allow by Time of Day

On your phone or tablet:

  1. Optional, tap This profile only and select All profiles to block the website for all Children
  2. At the Change are being applied message, tap OK
  3. Optional, tap a Routine time, such as School, Study or Play to allow access at a specific time of day

    Blue allows access
    Red blocks access

    Tap SAVE 

If your Child tries to access the website when it is blocked, they will see an "Access restricted" message.

Change or Remove Website Rule

As a Parent, you may want to find and change your custom website rules. You can change the time when your Child can access the website or remove the blocking altogether. 

On your phone or tablet:

  1. In Settings, tap Internet filters & Rules 
  2. Tap Web categories 
  3. Select Websites 
  4. Select your Child's age group
  5. Tap
    a. The Routine time (Play, School, Study, Sleep) to allow access (blue) or block access (red)
    b. The X to remove the whole rule and allow the default filtering rules

The changes will be synced when your Child's Devices connect to the Internet.

Internet Filters & Rules Options

As a Parent, you may want to customize our recommended Internet filters and rules for:

  • Web categories (Dating, Education, Government, Hate Speech ...)
  • Search engines, SafeSearch, and streaming media (YouTube, Google, Bing ...)
  • Websites (specific web addresses)
  • Device features (Camera, In-App Purchases, App Installs ...)
  • Social networks and games (Minecraft Online, Skype, Tinder, Twitter ...)
  • Advanced (Malware, Piracy, New Websites ...)