Apps and App Purchases
Troubleshooting Childs App Store Downloads Blocked
Why can't the App Store or Google Play be seen on your child's phone or tablet? Premium Members use these steps to troubleshoot access to purchasing apps on Android or Apple iOS devices.
Troubleshooting Access to a Blocked App
Why is your child accessing apps you have blocked? Premium Members use these steps to troubleshoot their children playing with apps on their phone or tablet outside of the rules or times you setup.
Troubleshooting Your Child Cannot Access an App
Why can my child access an app on their phone or tablet? Premium Members can troubleshoot the content filtering of apps on a child's mobile device by taking the following steps.
Troubleshooting Child Bypassing the App Store Blocking
Why can your child still access the Apple App Store on their iPad or iPhone? Premium Members follow these steps to use Apple's inbuilt tools on iOS13 and newer to block app downloads .
Troubleshooting Cannot Update an App on My Child's Device
Why can't you update an app on your child's mobile device? Premium Members use these steps to turn off blocking of app installation to update the apps installed on a child's tablets and phones