Allow Notifications

Applies to: Insights and Premium Members 

Devices: Android and iOS

Article type: Fundamental steps

On-screen Notifications

Do you need to know when your Child needs access to the Internet to finish a homework assignment? Does your Child need to know when their Play time is running out? Push Notifications allow Connect to pop-up helpful reminders about changes in access on monitored Devices.

On an Android phone or tablet

On a Parent's or Child's Android Device:

  1. Open the Android Settings 
  2. Tap Apps & Notifications 
  3. Tap See all apps 
  4. Tap Connect App 
  5. Tap Notifications 
  6. At All Connect App notifications, tap until the toggle is blue (on)

On an iPhone or iPad

On a Parent's or Child's iOS Device:

  1. Open the iOS Settings
  2. Tap Notifications 
  3. Tap Connect App 
  4. In Allow Notifications, tap until the toggle is green (on)
  5. The Connect App will display on-screen notifications:
    Access changes (for your Child)
    Access requests or issues (for Parents)

The changes are saved as you tap on the settings. You can leave this screen when you are done making changes to the on-screen notifications. 

Push Notifications and Email Alerts

Discussions of cyber safe activities between family members is important. Family Zone uses notifications and emails to help Parents and Children know what online activities to talk about.

  • Push Notifications on Mobile Devices
    - turned on or off on a Child's or Parent's Android or iOS Settings

    Examples: When turned on, a Child gets an onscreen reminder when Play time is about to run out. Or, a Parents get an onscreen message when a Child is requesting access to a website or online activity.

  • Weekly Reports Emails
    - turned off in the Parent's app by going to Settings > Reports & Usage

    Example: Email summarizing the percentages and types of internet usage for tracked Users under 18. (Family members 18 years and older are not tracked by default.)

  • To Do Notifications and Emails for Parents
    - Parents cannot turn off the To Do email, but Parents can permanently ignore an Alert in the To Do section

    Example: A Child's mobile phone or tablet has not been seen for 14 days and a Parent knows the device is broken. Parents open the To Do and use Ignore to permanently remove the message.

  • Australia and New Zealand School Community Emails
    - turned on or off in the Parent's app by going to Settings > Reports & Usage

    Example: Family Zone Partner Schools can invite Parents to share the data used to manage a Child's device. Parents who accept the invitation receive a weekly report of the Child's online activity inside school.

    US Schools: contact your School IT to change your email settings