Add a Parent in the iOS App

Applies to: Insights and Premium Members logging in as Parents on the iOS app

Article type: Optional Steps

Parent Access

You can add another Parent or caregiver from your home to your account. A Parent added to an Insights or Premium Member's account will be able to add Family members and devices for monitoring. Parents added to a Premium Member's account will be able to change a Child's filtering settings, access times and calendar settings. 

On a Parent's iPhone or iPad:

  1. Sign in to the Family Zone app as a Parent
  2. At the bottom of the screen, tap Parents
  3. In the upper-right, tap + Parent
    Enter their First name
    Enter their Last name
    Enter their Email address
  4. Recommended, tap the toggle to Allow device borrowing using PIN
    This allows the new Parent to login to your Child's devices
  5. Enter in a 4 digit PIN
  6. In the upper-right, tap Done
    The new Parent or caregiver in your home is listed

The new Parent goes to their email to get their password and PIN. The new Parent installs the Family Zone app on their Android or iOS device using their email and password.

What is a Parent Versus a Shared Parent?

A Parent is a guardian in the home who is allowed to change the monitoring and edit Family details. A Shared Parent is a guardian or other parent with a separate Family Zone account with different monitoring rules for a Child's activity. 

A Parent or Shared Parent can be used for any guardian such as grandparents or babysitters.

The Parent access is added or removed using the Family menu. The first parent (Primary Parent) adds Shared Parents through the Family section. The Shared Parent name and email is added to a Child's details.